CHAMP Service User Manager
Bringing it all together – Powerful management tools for organisations to centralise and manage service user data and interactions
Central repository for service user user data with engagement tracking and analytics
Streamlined & automated process flows for service user referrals
Case and task tracking for staff and team members
CHAMP’s Service User management system allows for complete tracking of service user data. Centralised recording of contact information, interactions, requests and referrals for services, to help your organisation respond better to service user needs.
CHAMP simplifies task and case management, assigning tasks to individual team members (or consultants), recording actions required, follow-ups and the status of interventions. It facilitates centralised recording of support worker interactions and interventions and logs outcomes and response times.
Tracking engagement with service users ensures your organisation has evidence-based statistics and analytics that demonstrate the impact of your work. This data supports decision making and provides the information and data required for funding submissions and regulators.
CHAMP Service User Management is configurable and can be customised to meet your organisation’s data capture and service user case management needs. Cloud-based, secure data storage with remote access via phone, tablet or laptop connected to the internet. Data remains in the cloud and is not downloaded to device.
Cloud-based, secure data storage with remote access via phone, tablet or laptop connected to the internet. Data remains in the cloud and is not downloaded to device. CHAMP makes the job of complying with GDPR so much easier by providing a range of GDPR features built-in to the software that help reduce the GDPR compliance burden.
With an inbuilt communications module, CHAMP allows you to connect with service users and manage onward referrals to clinicians or other service providers/ agencies with email notifications.
”The CHAMP team spent time with us to learn about our systems. They were extremely patient and supportive while we convinced ourselves, and our Board, that this was the way to go. Once the decision was made the CHAMP team were really proactive in helping us achieve efficiency, compliance and helping us scale and structure our fundraising, donor engagement and online strategies. We have been ably supported through all stages of development and would have no hesitation in recommending CHAMP to others.”
Head of Non-Clinical Support Services, Milford Care Centre, Limerick